Privacy policy
Last updated: October 7, 2025
We care about privacy. This policy explains what data we collect and how we use it.
Information we collect
We only gather the data required to deliver and improve the service.
- Account details you provide such as name, email, and property information
- Usage data about how you and your guests interact with the guides
- Support conversations and feedback you share with our team
How we use information
We rely on your data to keep the platform reliable and helpful.
- Operate and maintain your account and digital guides
- Personalize communications and product recommendations
- Monitor usage to improve performance and prevent abuse
When we share data
We do not sell personal information and only share it when necessary.
- Service providers that help us host, send emails, or process analytics
- Legal authorities if required to comply with the law
- Other parties with your explicit consent
Your rights
You are in control of your information at all times.
- Access, update, or delete your personal data
- Export a copy of your information
- Withdraw consent for marketing communications at any time
Cookies & local storage
We only keep the cookies that make GuestGuide work properly.
- Keep you signed in to your owner space
- Protect the internal admin area
- Remember your preferred interface language
- Skip advertising and analytics cookies altogether
Questions about privacy?
Reach out and we will respond within one business day.